頁籤選單縮合
題 名 | Electronic Customer Relationship Management Applications and Consumer Trust in E-commerce |
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作 者 | Lazakidou, Athina; Ilioudi, Stamatia; Siassiakos, Konstantinos; | 書刊名 | International Journal of Electronic Customer Relationship Management |
卷 期 | 2:3 2008[民97] |
頁 次 | 頁262-275 |
分類號 | 496.7 |
關鍵詞 | Electronic customer relationship management; E-CRM; Consumer trust; E-commerce; Customer satisfaction; Customer relationship management; CRM; |
語 文 | 英文(English) |