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題 名 | IT Applications for Professional Communications in Virtual Teams: To Groove or Not? |
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作 者 | Pathak, Bhavik K.; | 書刊名 | Academy of Taiwan Business Management Review |
卷 期 | 5:3 2009.12[民98.12] |
頁 次 | 頁147-158 |
分類號 | 448.6 |
關鍵詞 | |
語 文 | 英文(English) |
英文摘要 | Advances in information technology have removed the communication barriers associated with the geographically dispersed professional workgroups. Increasingly, these geographically dispersed teams (GDTs), i.e. virtual teams, have started using popular Webbased IT applications including emails, instant messaging, blogs, and wikis. On the one hand, each of these Web-based applications may facilitate basic communication needs without any spatial or temporal barriers. On the other hand, they have differential impacts on other professional communication issues such as communication content delivery (i.e. synchronous/ asynchronous modes), transmission of various communication cues, coordination of meetings, and collaboration capacities. In this article, I analyze the role of these applications in facilitating professional communication in GDTs. I use 4C framework (content, cues,coordination, and collaboration) to evaluate these applications. Subsequently, I discuss the need of integrating various features of these technologies and providing comprehensive application for the professional communication needs of GDTs. I provide basic information about one such application: Microsoft Groove, and evaluate its effectiveness in terms of fulfilling the professional communication needs in GDTs. |
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