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來源資料
頁籤選單縮合
題名 | 企業客戶之VPN電路服務品質管理=Customer QoS Management of VPN Service for Business Customers |
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作者姓名(中文) | 馬翎嘉; 呂建志; 胡駿彥; 鄭廉勳; |
作者姓名(外文) | Ma, Ling-chia; Lyu, Jian-zhi; Hu, Jun-yan; Cheng, Lien-hsun; |
書刊名 | 電信研究 |
卷期 | 39:1 2009.02[民98.02] |
頁次 | 頁85-99 |
分類號 | 448.6 |
語文 | chi |
關鍵詞 | 客戶服務品質管理; Customer QoS management; CQM; QoS; Quality of service; NGOSS; New generation operations systems and software; OSS/BSS; Operations support system/business support system; TAM; Telecom application map; eTOM; Enhanced telecom operations application map; SID; Shared information/data model; TNA; Technology neutral architecture; |