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題 名 | The Importance of Leadership Communication Amongst Staff in the Technical Organizations |
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作 者 | Rahman, Raja Roslan Raja Abd.; Yusof, Abu Bakar Mohd; Diah, Abu Bakar Mohd.; | 書刊名 | Academy of Taiwan Business Management Review |
卷 期 | 3:3 2007.12[民96.12] |
頁 次 | 頁98-106 |
分類號 | 496.7 |
關鍵詞 | Total quality management; Leadership; Leadership communication; Job satisfaction; Technical organizations; |
語 文 | 英文(English) |
英文摘要 | Many of the problems that occur in the technical organizations are the direct result of people failing to communicate. Faulty communication causes the most problems and it leads to confusion and can cause a good plan to fail. Leadership in technical organizations is the most important part of management to stirring people so that they are moved from within. It is setting the personal example, putting enthusiasm into the operation, and communicating with workers both ways, listening as well as talking. Leadership is a rewarding merit and penalizing demerit, honestly and fairly. It is the right combination of these [qualities] that will lead people to do the work that makes a business successful because they want to [Goble, 1972]. In terms of leadership communication styles in technical organizations, most middle management such as managers, assistant managers and those at executives level are practicing good leadership communication. In order to make sure the management achieve the objectives, good leadership communication amongst the top level, middle level and lower level staff practice are important in the technical organizations. This is because leadership communication is the most important tool and is at the heart of all organizational operations. Obviously, leadership communication can be the basis for understanding, cooperation, teamwork and positive action, without it such goals would be undermined amongst the staff in the technical organizations. |
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