頁籤選單縮合
題名 | A Preliminary Study on Using Kano Model Technology to Develop the Document Management System--A Case Study of Lung-Men Nuclear Power Plant |
---|---|
作者 | Lee, Wun-gue; Liu, Chih-ming; Lee, Meng-hua; Cheng, Tsung-chieh; Lee, Hei-kuang; | 書刊名 | 工業科技與管理學刊 |
卷期 | 1:1 民95.12 |
頁次 | 頁217-225 |
分類號 | 312.49 |
關鍵詞 | Kano model; Document management; Lung-men nuclear power plant; |
語文 | 英文(English) |
英文摘要 | How to use the normative documents to help the employees in a nuclear power plant is an important issue. In this study, we apply the Kano model to the document management in Lung-Men nuclear power plant. We use an empirical method to investigate the relationship between normative documents and the actual work execution by the Kaon model questionnaire. First, we find out the important normative documents from the experts, and then use the Kaon model to analyze the relationship between normative documents and work execution from the staffs of different groups. The purpose is to find out the normative documents which can improve the work efficiency, and the required level of the detail normative documents which will influence the efficiency of work execution. The comparison of different opinions on the normative documents and the efficiency of work execution between different staffs are also performed. The result of this research is found the common normative documents which can increase work efficiency and also point out the needs of different work groups on the normative documents for improving work efficiency. Based on these findings, some useful suggestions are given to the plant management. The major contribution of this research is to provide a method for complex document management of a nuclear power plant from the viewpoint of increasing work efficiency. A practical knowledge document framework is also developed for the construction of knowledge management system for improving the employee work efficiency. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。