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題名 | 建構資訊推動計畫風險管理模式之研究--以電子公文計畫推動為例=Developing a Project Risk Management Model for the Implementation of Information Technologies--An Empirical Study of E-Document Project |
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作者姓名(中文) | 陳啟光; 林大舜; 張啟昌; | 書刊名 | 管理與系統 |
卷期 | 10:3 2003.07[民92.07] |
頁次 | 頁303-327 |
分類號 | 312.76 |
關鍵詞 | 資訊計畫; 風險管理; 修正期望效用理論; Information plan; Risk management; Non-expected utility theory; |
語文 | 中文(Chinese) |
中文摘要 | 本文主要目的為建構一套風險管理模式來探討資訊推動計畫相關風險。根據近年來世界各國積極利用資訊技術於公共事務的處理,但是卻遭遇失敗率偏高的問題,因而相繼提出利用風險管理的構想。回顧相關文獻,我們發現各國所運用風險管理的功能仍多偏重於風險辨認及風險分析,有關風險衡量的部分仍缺乏探討。就風險衡量與決策密切的關係而言,假若不能準確地衡量風險,將導致發生決策錯誤的結果。因此為尋求正確衡量風險之目的,本研究發展一套風險管理模式,其模式之建構理論基礎為結合修正期望用理論與Kontio et al.(1995)的Riskit風險管理技術兩者;為求驗證本研究模式之可行性,我們以某大學的電子公文資訊推動計畫為對象,進行風險辨認、分析、衡量及監控等之實驗研究。結果顯示,本研究所提出之風險管理模式除了可獲取精確的風險衡量外,同時亦能確實反映個別利害關係人在損失情況下的風險態度。有關上述研究結果於本文中有進一步的探討。 |
英文摘要 | The objective of this paper is to develop a project risk management model for the implementation of information technologies. During the last decade, the uses of information technology on public management have become popular in many countries. However, according to the statistics revealed by OECE, the failure rate of these plans was high. Thus, to use risk management to resolve this dilemma becomes necessary. But we found what they have done so far are only in risk identification and analyses. Few studies have been found to deal with risk measurement. However, risk measurement is one of crucial factors in a successful risk management. In this study, we intend to develop a risk management model for this purpose. The proposed model is basically revised from Riskit method, proposed by Kontio et al. in 1995. We tried to use the expected utility theory for risk measurement. To make sure the usability of the proposed mode, we conducted an empirical study for implementing an e-document project. The result of this study indicated that the risk measurement of the proposed model is more accurate than the Kontio’s Riskit model. That implies the proposed model is able to come up the real risk attitude for each stakeholder rather than Kontio’s model. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。