頁籤選單縮合
題 名 | Assessing Users' Information Needs, Expectations and Quality of Services: Olin Library User Survey |
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作 者 | Zhang,Wenxian; | 書刊名 | 教育資料與圖書館學 |
卷 期 | 33:4 1996.06[民85.06] |
頁 次 | 頁369-392 |
分類號 | 024.7 |
關鍵詞 | User surveys; Library user services; Academic libraries; |
語 文 | 英文(English) |
英文摘要 | A random user survey was conducted to assess library users' information needs, expectations, and the quality of services. The study revealed that even though most of library users were confident with their library research abilities, they still need professional assitance in their searches for library information. The majority of respondents were satisfied with the Olin Library services. While some of their library expectations can be easily accommodated, to meet all their information needs requires strategic planning and financial commitments. |
本系統中英文摘要資訊取自各篇刊載內容。