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頁籤選單縮合
題名 | The Impact of Service Quality and Customer Satisfaction on Customer's Loyalty: Evidence from Fast Food Restaurant of Malaysia= |
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作者 | Intan Maizura Abd Rashid; Mohd Juraij Abd Rani; Bibi Noraini Mohd Yusuf; Mohd Shahidan Shaari; |
期刊 | International Journal of Information, Business and Management |
出版日期 | 20151100 |
卷期 | 7:4 2015.11[民104.11] |
頁次 | 頁201-258 |
分類號 | 496.7 |
語文 | eng |
關鍵詞 | Service quality; Customer satisfaction; Customer's loyalty; Fast food restaurant; Malaysia; |