頁籤選單縮合
題名 | The Role of Online Service Quality in Enhancing Customer Satisfaction: An Empirical Investigation of Pakistani Banks= |
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作者 | Akbar, Ahsan; Mannan, Abdul; |
期刊 | International Journal of Information, Business and Management |
出版日期 | 20151100 |
卷期 | 7:4 2015.11[民104.11] |
頁次 | 頁272-283 |
分類號 | 496.7 |
語文 | eng |
關鍵詞 | Banking industry; Online service quality; Customer satisfaction; |