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題名 | An Empirical Application of Fuzzy QFD to Improve the Relationship Quality of the Home Delivery |
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作者 | Chou, Tsung-yu; Chou, Ming-tao; | 書刊名 | Journal of Marine Science and Technology |
卷期 | 24:3 2016.06[民105.06] |
頁次 | 頁390-398 |
分類號 | 496.7 |
關鍵詞 | B2B; Relationship quality; Fuzzy logic; Fuzzy quality function deployment; House of quality; |
語文 | 英文(English) |