頁籤選單縮合
題名 | 從效益後勤的觀點探討後勤支援之效能評估與顧客滿意度=The Performance Evaluation and Customer Satisfaction of Logistics Support: From the Point of View of Performance Based Logistics |
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作者 | 劉家熙; 陳珠龍; 邱華凱; 陳賢鎮; Liu, Gia-shie; Chen, Ju-long; Chiou, Hua-kai; Chen, Shian-jan; |
期刊 | 國防管理學報 |
出版日期 | 20110500 |
卷期 | 32:1 2011.05[民100.05] |
頁次 | 頁33-58 |
分類號 | 594 |
語文 | chi |
關鍵詞 | 效益後勤; 後勤支援; 效能評估; 顧客滿意度; 模糊多屬性決策; Performance based logistics; Logistics support; Performance evaluation; Customer satisfaction; Fuzzy multiple attribute decision making; |