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題名 | 網站設計專案遠距互動行為與團隊效能之研究=The Distance Interactive Behavior and Team Performance in a Web Site Design Project |
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作者 | 張文山; 管倖生; Chang, Wenshan; Guan, Shing-sheng; |
期刊 | 科技學刊. 人文社會類 |
出版日期 | 20101200 |
卷期 | 19:3 2010.12[民99.12] |
頁次 | 頁171-184 |
分類號 | 448.6 |
語文 | chi |
關鍵詞 | 設計專案; 網站設計; 合作設計; Design project; Web site design; Collaborative design; |
中文摘要 | 網站的規劃、設計與建置是一項知識性工作的產物,網站設計專案是一個匯聚多項專業的高度知識經濟型工作,也是一個以創意為核心的數位媒體設計作業。由於網路通訊與資訊科技的突破性發展,網站設計專案在遠距合作團隊的互動模式有了許多新的做法,尤其是應用「網路仲介溝通工具」與「跨地域合作」的互動方式,讓遠距合作團隊成員必須面對這種虛擬化的組織變化、資訊量過載、與工作地理位置不一等問題,且在被嚴格要求專案進度時,掌握良好的團隊互動與效能,將成為網站設計公司的競爭要素。本研究針對網站設計專案的遠距合作團隊組織,以「實驗設計法」探討團隊成員的「互動行為」與「團隊效能」的關係,研究過程中以「團隊虛擬化程度」做為自變項,「團隊內的互動」為中介變數,並以「團隊效能」為依變項,團隊虛擬化程度的衡量乃以「網路中介溝通工具的應用程度」與「地理位置的分散程度」做為區隔,團隊效能以「網頁設計草圖數目」、「網頁設計草圖可行性」、「團隊績效」、與「合作滿意度」做為效能的評量指標,另外亦針對成員的互動行為與團隊效能之潛在因素,以開放性問卷做探詢,藉以彙整兩者之間的影響脈絡。研究結果顯示,「網路中介溝通工具」的應用程度與「地理位置」的分散程度並不是影響遠距合作團隊成員互動與執行成效的主要因素,而設計團隊成員「互動的順暢度」才是重要的影響指標,且團隊成員之間的關係,包含溝通方式、分享模式、信任程度、與凝聚力等社會層面與情感層面的因素,也會是構成網站設計遠距合作團隊的互動與效能變化的潛在因素。 |
英文摘要 | The product of web site is a kind of knowledge outcome. The project of web site design is a working process of high knowledge-based economy gathered at several professions. It is also field on the knowledge production that take the creativity design as the core. The long distance of the working model for web site design team will be become a challenge in the today’s complicated environment. It will be an important competitive factor how to handle excellent team interaction and performance that the members face on the distance organization change, information overloading, and distribution working area. This study adopted an experimental method to probe into the relationship between the interaction and performance on the web site design distance organization and to use the amount of team virtualization as an independent variable, use the amount of team performance as a dependent variable. The measure of team virtualization is based on the amount of internet mediated communication, and the amount of distribution area. The measure of team performance is based on the amount of design pattern number, team effectiveness, and collaborative satisfaction. Besides, the study also aims at latent factors of team interactive behavior and performance using open questionnaire to inquire the opinions. The results of the experiment are that the internet mediated communication and the distribution area are not the key influence factors of virtual team interaction and performance. Smoothly team interactive behavior is the key factor. In fact, the team members’ relationship offers the key to an understanding of the influence of virtual team interaction and performance that including the way of communication, sharing model, trust, and condensation under the level of society and emotion. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。