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題名 | 跨功能任務團隊之結構與效能:一項結構權變之觀點=Team Structure and Effectiveness in Cross-functional Teams: A Structural Contingency Perspective |
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作者 | 黃敏萍; 戚樹誠; 黃國隆; Huang, Min-ping; Chi, Shu-cheng; Huang, Kuo-long; |
期刊 | 管理學報 |
出版日期 | 20021200 |
卷期 | 19:6 2002.12[民91.12] |
頁次 | 頁979-1007 |
分類號 | 494.2 |
語文 | chi |
關鍵詞 | 跨功能團隊; 團隊效能; 合作; 團隊結構; 團隊型態; 信任; 關係; Cross-functional team; Team effectiveness; Cooperation; Team structure; Task type; Trust; Guanxi; |
中文摘要 | 愈來愈多組織採用團隊工作設計來促進組織的內部合作與效能,然而探討團隊最適結構之研究卻相當少見,少數現存的實證研究也侷限於從技術系統因素來考慮團隊設計的問題。本研究認為團隊的結構設計與合作效能間的關係,會同時受到團隊任務特性因素以及社會系絡因素之影響,而對於跨功能團隊而言,部門間關係尤其扮演一個重要之社會系絡因素。本研究以實證資料驗證相關假說,針對國內大型研究機構與企業組織進行問卷調查後,共獲得279個有效樣本進行分析。多元迴歸分析顯示跨功能任務團隊的結構與其合作效能間的關係,會隨著團隊型態之不同而有顯著差異;另一方面,部門間關係—包括部門間的信任與部門主管間的情感性關係,均對團隊結構具有顯著之干擾效果。研究結果說明團隊的結構設計除了應考慮團隊型態之外,「關係」對於華人企業之團隊建立與管理更別具重要的意涵。 |
英文摘要 | The theoretical literature on team building suggests that team structure has profound effects on team effectiveness. However, only a few empirical studies have tested this relationship between team structure and its effectiveness in business cross-functional teams. Most of these studies show that the better the fit between team structure and its technical factors, the higher is team effectiveness. But none of these studies mention the effects of social context factors on team design. In this paper we seek particularly to advance team building theory by investigating both the effects of technical and social context factors on team structure design. Using questionnaire survey and multiple regression analysis, an empirical study is conducted on a sample of 279 team members from large-scale companies and research institutions in Taiwan. The results show that the relationship between the degree of team formalization and team effectiveness is moderated by task type. In addition, social context factors, including interdepartmental trust and affective relationship between department heads, also have significant moderating effects on the relationship between team formalization and its effectiveness. These findings suggest that social factors like guanxi appear to have an important influence on team building in Chinese corporations. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。