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題名 | ISO9000與競爭優勢、組織績效之結構化分析--臺灣機械、化學、電子電器業實證研究=The Structural Analysis of ISO9000, Competitive Advantage, and Organizational Performance |
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作者 | 施坤壽; Shih, Kun-shou; |
期刊 | 南臺科技大學學報 |
出版日期 | 20010300 |
卷期 | 25 2001.03[民90.03] |
頁次 | 頁73-85 |
分類號 | 555.13 |
語文 | chi |
關鍵詞 | 競爭優勢; 組織績效; ISO 9000; Competitive advantage; Organizational performance; |
中文摘要 | 在國際化的競爭壓力下,各國企業莫不視品質為提昇競爭優勢的重要關鍵,而ISO 9000系例標準對內強調品質保證與品質管理制度,有助於全面品質管理(TQM)持續改善理念的執行。有鑑於ISO 9000對於企業獲得與維持競爭利益的重要性,因此,本研究以臺灣製造業為研究對象,利用問卷調查及LISREL等統計分析方法,進行ISO 9000、競爭勢及組織績效各構面因果關係模式之實證。研究結果顯示,企業推行ISO 9000的認證,有助於強化企業的立爭能力獲取競爭優勢,並進而提昇組織的績效。 |
英文摘要 | Furthermore, intensify competition internalization trend in today’s markets have speed up the implementation of the ISO 9000 and the TQM all over the world. ISO 9000 is a helpful instrument to implement the continuos improvement of TQM since the ISO 9000 stresses the quality assurance and quality management system of the firms. Through the data collection by using questionnaire investigation from the firms of manufacturing in Taiwan. By LISREL, we verify the relationships of cause-effect among the ISO 9000, competitive advantage, organization performance. The results reveal that the more the business implements the ISO 9000, the more it is also helpful to implementing the continuous improvement of the TQM, strengthening the competitive ability of the business and raising the organizational performance. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。