查詢結果分析
相關文獻
- 以顧客為導向的流程管理模式在臨床診療分析之應用
- 中風臨床決策支援系統(iStroke)獨步全球 掌握黃金治療時間--彰化基督教醫院參與「腦中風照護品質認證」經驗分享
- 醫師如何成為改善醫療品質的領導者
- Impact of Hospital Volunteers on the Patients' and Nurses' Perception of Medical Care Quality
- 醫療品質與健保局刪減對民眾與醫院帶來的衝擊
- A Qualitative Study of Multidimensional Perceptions about Healthcare Quality
- 全民健保後外科醫師人力之調查與分析
- 臺灣歷次精神醫療院所評鑑之比較
- 應用等候理論評估醫院急診室人力資源之研究
- 醫院作業流程專案管理之實證研究
頁籤選單縮合
題名 | 以顧客為導向的流程管理模式在臨床診療分析之應用=The Application of Customer-Oriented Process Management in Clinical Practice Pattern Analysis |
---|---|
作者 | 江瑞清; 彭建文; 趙德馨; | 書刊名 | 中原學報 |
卷期 | 27:3 1999.09[民88.09] |
頁次 | 頁77-84 |
分類號 | 419.2 |
關鍵詞 | 診療模式分析; 醫療品質; 品質提昇小組; 臨床決策; 醫師模式分析; 臨床治療演算法; Practice pattern analysis; Health quality; Quality improvement team; Clinical decision making; Physician pattern analysis; Clinical practice algorithm; |
語文 | 中文(Chinese) |
中文摘要 | 隨著消費型態的改變,品質意識的抬頭,「顧客需求滿意」已不僅是一句口號, 更是企業成功的要素。然而,企業模式的品質管理能否適用於醫療界呢﹖ 從美國在 1987 年的國家示範計劃( National Demonstration Project, NDP )的 21 個 計劃中,有 15 個宣告成功,顯示品管的方法應可在醫療界推行。今以流程管理的概念與步 驟,有系統性的導入醫療產業,並針對臨床診療流程與提昇品質進行研究。本研究將以「痔 瘡疾病( Hemorrhoid )」的診療流程為實例,採用橫斷研究法,應用多變量統計分析的技 巧如:積差相關分析、變異數分析、主成分分析、叢集分析、複迴歸分析及區別分析等進行 研究。分析病患狀況、醫護人員的臨床決策與臨床結果的相關性,並依據相關性建構一套痔 瘡疾病的臨床治療演算法。 |
英文摘要 | As the way that people spend money has changed a lot in recent years, also quality has been noticed, to study customer requirement's is not only a logo. It's the only way that an enterprise achieves success. But, is the quality management model able to be applied to medical industry. For example, there were 21 programs of NDP (National Demonstration Project), and 15 of them succeeded in 1987. This shows that the answer is yes. Now, this paper applies the concept and procedure of process management to the medical industry systematically, and does the research on clinical practice process as well as the medical quality improvement. This research takes the Hemorrhoid clinical practice process as an example. This research method is to apply the cross section that analysis the correlation of caregiver's decision, the status of patient and the medical quality. This research uses lots of statistics' methods, including Pearson Correlation, Analysis of Variance (ANOVA), Principle Component Analysis, Cluster Analysis, Multiple Regression Analysis and Discriminant Analysis. Finally, this research establishes a clinical practice algorithm of Hemorrhoid. |
本系統之摘要資訊系依該期刊論文摘要之資訊為主。